Professor Duggan is the Dean of the Faculty of Social Sciences, UWI Mona, since 2012, after serving as the Executive Director of the Mona School of Business for four years. He obtained the Ph.D. and MBA degrees from Georgia State University with concentrations in Decision Sciences and Computer Information Systems and the B.Sc. from the University of the West Indies, Mona.

Before venturing into Academia, he worked at Alcan Jamaica Company (now Windalco) for 25 years in all areas of IT.  He is an illustrious educator, avid researcher and distinguished author, with keen interest in Computer Information Security. He has conducted extensive research in the management of information systems (I/S), and has written several articles and papers, including his publication, with co-editor, Han Reichgelt, titled Measuring Information Systems Delivery Quality. Professor Duggan has taught at several US institutions and at UWI to masters and doctoral students.

He currently serves on the Board of the ICT University, is a Section Editor for the African Journal of Information Systems, Associate Editor for Communications of the Association for Information System, and is on the editorial boards of several international journals, scholarly publishing companies and book series